Welcome to Akbar Traders. By accessing or purchasing products from our website www.zestonindia.com, you agree to the following Terms & Conditions. Please read them carefully before placing an order.
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1. General
1. These Terms & Conditions apply to all purchases made on this website.
2. By using our website, you confirm that you are at least 18 years old and capable of entering into a contract.
3. Akbar Traders reserves the right to update or modify these Terms at any time.
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2. Products
1. We manufacture and sell polyester fiber pillows, cushions, beds, and bedding products.
2. Product colours, textures, and sizes shown on the website may vary slightly due to display differences or material changes.
3. All products are subject to availability.
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3. Pricing
1. All prices are listed in INR (Indian Rupees).
2. Prices include/exclude GST as mentioned on the product page.
3. Prices may change without prior notice, but confirmed orders will not be affected.
4. Shipping charges may apply based on delivery location.
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4. Orders
1. Placing an order does not guarantee acceptance.
2. An order is confirmed only after payment is successfully completed and a confirmation message/email is sent.
3. Akbar Traders reserves the right to cancel any order due to:
• Product unavailability
• Incorrect pricing
• Payment failure
• Risk of fraudulent activity
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5. Payments
1. Payments can be made via UPI, Credit/Debit cards, Net Banking, Wallets, or any listed payment methods.
2. Cash on Delivery (COD) is available
3. Orders are processed only after the full payment is received.
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6. Shipping & Delivery
1. Delivery timelines depend on location and courier availability.
2. Akbar Traders is not responsible for delays caused by courier partners, weather, or unforeseen circumstances.
3. Risk of damage/loss passes to the customer once the order is delivered.
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7. Cancellations
1. Orders can be cancelled before dispatch only.
2. Once shipped, cancellation is not allowed.
3. Refunds for cancelled orders will be processed within 5–7 working days to the original payment method.
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8. Returns & Refunds
1. Returns are allowed only if:
• The product received is damaged, defective, or incorrect.
• You notify us within 48 hours of delivery.
2. Returned items must be:
• Unused
• In original packaging
• With all tags and accessories
3. After inspection, refunds will be processed within 5–7 working days.
4. Shipping charges are not refundable unless we delivered the wrong product.
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9. Warranty
1. Warranty (if applicable) will be mentioned on the product page.
2. Misuse, physical damage, or normal wear and tear are not covered.
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10. Intellectual Property
All content on this website — including images, product descriptions, logos, designs, and branding — is the property of Akbar Traders.
Unauthorized copying or use is strictly prohibited.
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11. Limitation of Liability
Akbar Traders will not be responsible for:
• Incorrect use of products
• Delays caused by third-party couriers
• Any indirect or incidental damages
Our liability will not exceed the product purchase value.
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12. Privacy
All customer data is handled according to our Privacy Policy.
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13. Governing Law
These Terms shall be governed by the laws of India, and disputes shall fall under the jurisdiction of Kerala courts
